Legal Notices (Act on Specified Commercial Transactions)
Specified Commercial Transactions Law
| Seller | Riverside LLC |
| Chief Operations Officer | Minehiro Gokumoto |
| Address | Kyoto City, Kyoto Prefecture *The detailed address will be disclosed without delay upon request. |
| Phone Number | Will be disclosed without delay upon request. |
| Email Address | info@matchahigh.jp |
| Sales URL | https://matchahigh.jp |
| Sales Price | The amount displayed on each product page (tax included) |
| Other Necessary Fees | ・Shipping fee ・Bank transfer fee (if using bank transfer) |
| Payment Methods | ・Credit card ・Shop Pay ・Apple Pay ・Google Pay ・Bank transfer |
| Payment Due Date | Payment is confirmed at the time of product order. |
| Delivery Time | Orders are usually shipped within 3 to 7 business days after confirmation. However, delays may occur due to peak seasons, weather, or delivery conditions. |
| Returns and Exchanges | Due to the nature of food products, we do not accept returns or exchanges due to customer convenience. If there is damage, defect, or incorrect delivery of the product, please contact us within 7 days of product arrival. We will replace or refund at our expense. |
| Sales Quantity | Sales quantities may be limited for some products. |
| International Shipping | We offer shipping to some countries and regions. Please check our shipping policy for details. |